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A firm with a heartbeat.

FAQs

Pulse Property Management

Have a property management or real estate-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What are your fees?

    Standard management fee is 10.5% of the monthly rent collected. It is automatically withdrawn from the owner-client account on the first day of each month. The fee is based on the prevailing rental rate of a signed lease agreement. It changes according to the negotiated rental rate. We ask owner-clients to sign a 2-year management agreement with the option to renew.


    Please note that multiple rentals under the same ownership are eligible for a fee reduction.

  • How do I pay you?

    Tenants provide us with their banking information and we will make an electronic funds transfer (EFT) from your account on the 5th of every month. 

  • Why choose Northern Kentucky?

    Northern Kentucky is the three northernmost counties of Kentucky (Boone, Campbell, and Kenton), or Northern Kentucky is on the southern side of Cincinnati. Economically, it is described as the northern tip of the Golden Triangle of Kentucky, comprising Northern Kentucky, Lexington, and Louisville. The Golden Triangle is the heart of Kentucky's business and economic activity. It has a population of 2.3 million. 54% of Kentucky's population or 22% of the state's land area.


    As an integral part of the Triangle (Boone, Campbell, and Kenton counties) provides many recreational opportunities. It has award-winning parks and green spaces, professional sports, cultural events, and various shopping options. Our neighbor, Cincinnati, is just 10 minutes away from many of our communities. Northern Kentucky/Greater Cincinnati is among "America's 50 Hottest Cities," according to Expansion Management.


    It's a unique region within the Cincinnati metropolitan area, providing the best of both worlds. It’s like residing in a 'large' small town, where the cost of living, land costs, home buying, and access to rail, highway, and air transportation are always improving. Affordability and convenience is what makes Northern Kentucky a desirable place to live and do business.


    Since 1987, Toyota Engineering and Manufacturing NA HQ, Fidelity Investments, WILD Flavors, and Ticona have found Northern Kentucky very profitable for business operations.


  • What is the Northern Kentucky economy like?

    It has experienced substantially lower unemployment than the Cincinnati MSA, Kentucky, or the United States from 1990-2005. Lower unemployment is indicative of a stable economy.


    More than 48,000 new jobs were added between 1990-2009, with a total capital investment of $4.7 billion. Northern Kentucky is a submarket of the Cincinnati MSA. We are less susceptible to downturns in the business cycles. Our economy does not decline as much during those periods. This allows Northern Kentucky to grow quickly in boom times.


  • How do I pay rent?

    Tenants are given instructions for making rental payments. After the move-in, when funds are received, the tenants are given the bank name and location for direct deposits or walk-in payment options to the bank. The last option is to mail payments to our office. Payments are due and must be posted to the account by the fifth of the month, or late fees apply.


    Special considerations can be discussed upfront prior to signing the lease.


  • How do I submit a maintenance request?

    Service and tenant requests are handled electronically by email or text. The appropriate action is taken and a phone call is made to the tenant to verify an understanding of the issue to be addressed or repaired. Action is taken to correct the problem promptly.


    We make sure tenants understand the difference between an "annoyance" and an "emergency".

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